You are the eyes and ears of our community, report all suspicious activities to the Police. We are working together to keep our city safe!
CALEA National Accreditation
During CALEA’s March 2021 conference the Mayfield Heights Police Department was awarded national accreditation by the Commission on Accreditation for Law Enforcement Agencies (CALEA). The CALEA Accreditation Program identifies mandatory standards that require our Department to meet or exceed policies and procedures on life, health, safety and legal issues, as well as conditions to reduce risk and liability exposure. CALEA Accreditation is known as the "Gold Standard", with less than 5 percent of police departments in the country having earned this distinction.
Earning the CALEA accreditation seal is mark of professional excellence. The seals are reserved only for law enforcement agencies demonstrating the highest professional standard. The Mayfield Heights Police Department now proudly displays this seal on our police cruisers.
The Mission of the Mayfield Heights Police Department is to efficiently provide quality police service to our residents and visitors by promoting a safe environment through a police-citizen partnership, with an emphasis on mutual trust, integrity, and professionalism.
We will conduct ourselves with unwavering high standards of honesty, trust, and ethical behavior with each other and those we serve.
We deliver high quality service to the public which is fair, courteous, responsive, and efficient. We work in partnership with the community to create a safe, secure atmosphere.
We will maintain high standards of training and expertise presenting an image that commands the highest degree of confidence, knowledge, and public trust.
We make effective use of our resources and provide a spirit of open communication within our community taking responsibility for our actions in order to build trust and respect.
We maintain a workplace environment based on mutual respect, which reflects an appreciation for the unique qualities of each person who contributes to the overall good of our team.